We're Hiring!

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The Role:

As a Specialist Support Coordinator / Support Coordinator you will bring compassion and experience to the role to assist participants to build their capacity so they feel confident and are able to make decisions and choices about the supports in their NDIS plans and the way these are implemented. This includes all Mainstream, Community, Informal, and funded supports. The Specialist Support Coordinator / Support Coordinator will connect participants with an NDIS plan, to a range of different supports that align with their NDIS goals and enables them to live a full meaningful life.

The Successful applicants

- Will be required to travel to meet with both participants and providers in the NSW Metropolis region and surrounds

Key Selection Criteria

- Satisfactory pre-employment screening checks are required for the role including DCSI checks: Working with Children Check, NDIS Worker Screening Check and Referee check.

- Relevant tertiary qualifications with a minimum 1 years relevant experience, case management, support coordination or disability experience preferred.  Social work degree or recognised prior experience highly recommended.

- Excellent practical and theoretical knowledge of people with disabilities as well as a good knowledge of complex and multiple care needs. This will include undertaking risk assessments and being able to provide plans to mitigate risk.

- Demonstrated skills and knowledge of NDIS plans, funding and implementation as well as NDIS Act 2013 and NDIS Rules 2013. This includes adhering to the NDIS Practice Standards.

- Understanding of the NDIS Pricing Arrangements and the flexibility between budgets of an NDIS plan.

- Demonstrated knowledge and ability to work with a client focused environment to build client capacity and provide choice and control to manage their NDIS plans.

- Acquired sound local knowledge of service providers and the ability to find services and supports to meet the clients needs.

- High level of report writing skills is essential.

- A current South Australian Drivers Licence and ability to undertake travel is essential for this role.

- Current First Aid and CPR credentials desirable but not essential

Job Description:

-Answering incoming calls; taking messages and re-directing calls as required

-Dealing with email enquiries

-Diary management and arranging appointments, booking meeting rooms and conference facilities

-Data entry (sales figures, property listings etc.)

-General office management such as ordering stationary

-Organising travel and accommodation for staff and customers

-Arranging both internal and external events

-Possibly maintaining the company social media accounts

-Providing administration support to Sales Reps, Property Managers and Senior Management

Essential Criteria:

-Must have 3years minimum experience in a similar role working in the NDIS sector 

-Must have extensive experience using Brevity NDIS Software or Visicase or similar 

-Must have experience in PRODA registrations and accessing NDIA/NDIS portals, service bookings, Myplace, Myportal and Quality Safety Commission 

-Must be an Administrator who is a multi-task extraordinaire, adaptable to the needs of the organisation and work across Recruitment to Onboarding/Probity and Rostering support. 

-Ability to communicate in a confident and clear manner with internal and external stakeholders. -You will be articulate, possess exceptional written and verbal communication with exceptional analytical & problem solving skills 

-Exceptional analytical & problem-solving skills. 

-A strong and pro-active work ethic combined with a dedicated attitude. 

-Required to use Microsoft Office and should demonstrate proficiency with Microsoft Word, Outlook, PowerPoint and Excel. 

-Unrestricted working entitlements in Australia

Job description

-Provide quality direct support to participants in line with their support needs, the program they are accessing, and all support plans including the service users Individual Plan.

-Enhancing daily living skills and social & community participation.

-Household tasks, and development of their capacities.

-Community support - going shopping, walks, outdoor activities including exercise, organised outings and other activities with participants.

-Provide transport using company-owned or personal vehicle.

-Create case notes to improve our services to participants.

-Daily tasks including school drop off and pick up, collection of groceries, assistance with preparation of daily tasks. 

Essential Criteria:

-Current First Aid and CPR certificate. 

-Current unrestricted Drivers License and comprehensive car insurance, plus own reliable transport. 

-Experience and ability to develop a positive relationship with participants and support their Individual Personal Plan. 

-Valid NDIS Orientation and COVID-19 Infection and Control Certificates of Completion. 

-Ability to maintain participant’s confidentiality and privacy. 

-Effective verbal and written communication skills. 

-Ability to work before and after school hours. 

-Yellow Card, Police Check and Blue Card.

-Training in mental health, community services, autism spectrum disorder, or disability services is desirable but not essential. 

Job description

-We provide community transport services in Sydney.

-Community transportation is a door-to-door transportation service provided by cars and minibuses.

-Help people to remain independent and lead active lives in their local communities by providing safe and reliable transport services.

-We provide help to disabled people who need it.

-Our services include in-door shopping, personal and medical transportation, and group social events. We also provide transportation services and drivers for other community organizations.

-We offer inclusive and welcoming services that include cultural diversity, religious diversity, sexual orientation and gender identity.

-We provide services to help people get where they need to go

-Our drivers provide a safe, reliable, door-to-door transport service for people (individuals and groups) who cannot easily use public or private transport to support their independence and facilitate their access to health, community, social and related services

Necessary requirement

-Current NSW LR (or higher) driving licence. Applicants must be able to drive a manual vehicle.

-Proven safe driving record (conduct licence check) and mature driving skills

-Ability to be authorised as a NSW bus driver (note this includes medical treatment)

-Good knowledge of the geography of the Inner West and surrounding Sydney.

-Demonstrates time management skills, basic computer skills, and basic report writing skills.

-Current first aid certificate, including CARDIopulmonary resuscitation (or updated/acquired competency)

-Satisfactory completion of police inspection (National Police Certificate), work with children, NDIS Worker's Permit and RMS Permit.

-All Connect employees must be fully vaccinated against Covid (this includes a third vaccination) -This is a mandatory condition of employment.